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Monthly Archives: January 2026

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Safepal wallet browser extension setup guide features explained

Setup and Use the Safepal Wallet Browser Extension for Crypto Management

Install the SafePal browser extension directly from the official Chrome Web Store or SafePal website to ensure you get the legitimate software. This step protects your assets from phishing scams that use fake extensions. Once added to your browser, the extension icon will appear in your toolbar, ready for setup.

Click the new SafePal icon and choose to create a new wallet or import an existing one. If you’re starting fresh, the extension will generate a unique 12-word mnemonic seed phrase. Write this phrase down on paper and store it securely offline. The extension will then ask you to confirm the phrase sequence, a critical test to verify your backup.

After securing your seed phrase, you’ll set a strong password for the extension itself. This password encrypts your wallet data locally on your device, adding a layer of protection for daily transactions. You are now ready to explore the main interface, where you can manage tokens across more than 100 blockchains, including Ethereum, BNB Chain, and Polygon.

The extension shines with its built-in swap feature. You can exchange tokens directly within the interface, with rates aggregated from multiple decentralized exchanges. For interacting with web3 applications, the extension connects seamlessly; simply visit a dApp like PancakeSwap or OpenSea and approve the connection request when prompted. Always double-check transaction details on the pop-up screen before confirming.

Regularly use the security settings to review connected sites and revoke any permissions you no longer need. This practice minimizes risk. With your wallet set up, you have a secure, multi-chain hub for managing and growing your digital assets directly from your browser.

Safepal Wallet Browser Extension: Setup Guide & Features Explained

Install the Safepal Extension directly from the Chrome Web Store or official Safepal website to guarantee authenticity. Avoid third-party download links to protect your assets from phishing attempts.

Open the extension and select “Create Wallet.” You will generate a 12-word Secret Recovery Phrase. Write this phrase on paper and store it physically; never save it digitally or share it. Confirm the phrase by selecting the words in the correct order. This phrase is your absolute backup.

Set a strong password specifically for the extension. This password encrypts your local data and is required each time you connect the wallet to a decentralized application.

Your wallet is now active. The main dashboard displays your total portfolio value, a list of supported assets, and recent transactions. You can receive crypto by clicking “Receive,” selecting a token, and sharing your public address.

To connect to a dApp, navigate to a supported website like a decentralized exchange. Click the Safepal extension icon, then “Connect” or “Confirm” when the site requests access. Always verify the connection request details before approving.

For transactions, the extension provides a clear confirmation pop-up showing the network, estimated gas fee, and amount. You must manually adjust transaction fees for speed. Sign the transaction only after verifying all parameters match your intent.

The extension supports over 100,000 tokens across more than 30 blockchains including Ethereum, BNB Chain, and Polygon. Use the built-in swap feature to exchange tokens directly within the interface; it aggregates rates from multiple sources.

Manage your NFTs in the dedicated tab. View collections and detailed metadata for each token. You can easily send NFTs to other addresses using the “Send” function.

Link your hardware wallet for enhanced security. In the extension, choose “Connect Hardware Wallet,” follow the on-screen instructions to pair via Bluetooth or USB, and confirm all transactions directly on your Safepal S1 device.

Regularly update the extension when new versions are available in the store. Updates include security improvements and support for new networks. Keep your recovery phrase secure and separate from your devices.

Installing and Connecting the Safepal Extension to Your Hardware Wallet

Download the Safepal Browser Extension only from the official Chrome Web Store or the official Safepal website to avoid fake software. Never trust links from search engines or social media.

  1. Visit the Chrome Web Store and search for “Safpal Wallet”.
  2. Click “Add to Chrome” and confirm the installation in the pop-up window.
  3. Pin the extension to your browser toolbar for quick access.

Open the extension and select “Connect Hardware Wallet.” You will see two connection options.

  • Wireless Connection: Requires your Safepal hardware wallet to have Bluetooth enabled. Open the “Settings” > “Connect Wallet” menu on your hardware device, then choose “Browser Extension” and select it from the list on your computer screen.
  • USB Connection: Use the original USB cable that came with your device. Plug it directly into your computer, unlock your hardware wallet, and the extension should detect it automatically.

Your hardware wallet will display a connection request. Carefully verify the connection details shown on your hardware wallet’s screen match those in the browser extension. Confirm the connection on the device itself using its physical buttons.

After a successful link, you can name this connection for easy identification. The extension now acts as an interface, but all private keys and transaction signing remain securely on your offline hardware device. Every transaction requires you to physically review and approve it on your Safepal hardware screen.

If the extension doesn’t find your device, try a different USB cable or port, ensure Bluetooth is on for both devices, and refresh the extension page. Always keep your hardware wallet’s firmware updated through the official Safepal App for the best compatibility.

Managing Assets and Executing Token Swaps Directly in the Browser

Open your SafePal extension and view your complete portfolio on the main dashboard. You will see your total balance, individual token holdings, and their current market value. Click on any asset to examine its transaction history or copy its receiving address for deposits.

To swap tokens, select the Swap feature. Choose the token you want to trade from and the one you wish to receive. The interface displays the expected conversion rate and any network fees. SafePal aggregates rates from multiple decentralized exchanges to find you a good deal.

Before confirming, always review the swap details. Pay close attention to the network fee (gas) and the minimum amount you will receive, which accounts for potential price slippage. You can adjust slippage tolerance in the settings if a transaction fails, though a 1-3% range is typical for most trades.

Once you approve the transaction, a confirmation request will appear. Verify all parameters are correct and authorize it. Your swap will process on the blockchain; you can monitor its status directly within the extension’s activity log. Completed swaps will automatically update your asset list, so your portfolio balances are always current.

For managing new tokens, use the Add Token function. If a legitimate asset does not appear in your list, you can manually add its contract address. This action imports the token and lets you track its balance and execute swaps. Always double-check contract addresses from official project sources to avoid scams.

Configuring Security Settings and Reviewing Transaction Approvals

Activate the “Require Password for Every Transaction” option in your SafePal extension settings. This simple step creates a critical barrier, ensuring you consciously approve each action.

Next, set a specific transaction confirmation time in the security menu. A 10 to 15-second delay gives you a final moment to verify all transaction details before they are permanently signed and broadcast to the blockchain.

Always check the requesting website’s URL before approving any connection or transaction. Confirm you are interacting with the genuine application, not a clever imitation designed to steal your assets.

For every transaction, scrutinize three key details in the pop-up approval window: the recipient address, the network, and the gas fee. A mismatch in even one character of the address means you should cancel immediately.

Use the extension’s built-in address book to save trusted contacts. This practice prevents errors from manual entry and speeds up future transactions to known wallets.

Regularly review your connected sites list under the extension’s settings. Remove permissions for any applications you no longer use to minimize potential attack points.

Before signing complex transactions, like smart contract interactions, expand the data view. Look for function calls that seem excessive, such as requests for unlimited token spending approvals, and revoke them if found.

Keep your browser and the SafePal extension updated. Updates often include security patches that protect you from newly discovered vulnerabilities.

FAQ:

Is the Safepal browser extension a separate wallet or does it connect to my hardware wallet?

The safepal wallet extension browser extension is not a standalone software wallet. It is specifically designed as a bridge to connect and interact with your Safepal hardware wallet (like the S1 or X1) from your web browser. The extension itself does not store your private keys. All transaction signing happens physically on your connected hardware device, keeping your keys secure offline. You need both the extension and the hardware wallet to use it for its primary purpose of secure web3 interactions.

I installed the extension. What are the actual steps to connect my Safepal hardware wallet?

After adding the extension to your browser, click its icon and select “Connect Hardware Wallet.” You’ll need a USB cable to connect your Safepal device. The extension will guide you to unlock your hardware wallet with its PIN. Then, on your device’s screen, you must explicitly confirm the connection to the browser extension. Once approved, the extension will display your wallet addresses, synchronized from your device. This process establishes a secure link where the browser can request transactions, but they only get executed after you physically confirm them on the hardware wallet’s screen.

What can I actually do with the extension that I can’t do with just the mobile app?

The browser extension fills a specific gap: interacting directly with decentralized applications (dApps) on desktop computers. While the mobile app has a built-in dApp browser for phone use, the extension lets you use dApps on websites like OpenSea, Uniswap, or Aave directly from your Chrome or Brave browser on a PC or Mac. It manages these connections, allowing you to sign transactions from your hardware wallet without manually copying addresses or transaction data. It’s mainly a convenience and security tool for desktop web3 browsing.

Are there risks with the browser extension, and how does Safepal try to reduce them?

Any browser extension increases your exposure to potential phishing websites or malicious dApps. The main risk is being tricked into signing a harmful transaction. Safepal’s design reduces this risk in two key ways. First, the extension always shows clear transaction details for you to review on your computer screen before signing. Second, and most critical, the final confirmation happens on your hardware wallet’s isolated screen. You must verify the transaction details there again and physically press the button to approve. This ensures that even if your computer is compromised, a transaction cannot be sent without your manual approval on the secure device.

- SafePal Extension – Wallet Recovery Guide & Support

Заголовок: Recover your safepal wallet with the browser extension
Описание:

Restore Access to Your Safepal Wallet with the Browser Extension Recovery Method

If you need to restore access to your SafePal wallet, the browser extension provides a direct path using your secret recovery phrase. This process creates a new gateway to your existing funds and transaction history without requiring the original hardware device. Ensure you have your 12 or 24-word mnemonic phrase ready and stored securely offline before you proceed.

Install the SafePal browser extension from the official Chrome Web Store or SafePal website to begin. Open the extension and click ‘Import Wallet’. You will then select ‘Mnemonic Phrase’ as your recovery method. Carefully enter all your words in the exact order, with a single space between each one. Double-check for typos, as even a small error will prevent successful recovery.

The system will then prompt you to set a new, strong password for your extension wallet. This password encrypts your wallet’s data locally on this browser; it is not a replacement for your recovery phrase. After confirming the password, your wallet interface will load, displaying your familiar asset balances. Your recovery is complete once you see your correct addresses and portfolio.

Take a moment to verify your receiving address matches the one from your previous wallet setup. For added security, consider sending a small test transaction after recovery. This confirms not only access but also that the wallet is fully operational for both receiving and sending assets. Your funds are now accessible through this browser, managed by the same powerful recovery phrase you’ve always held.

Preparing Your 12-Word Secret Phrase

Find your original paper recovery sheet or the exact location where you first wrote down the 12 words.

Before you type a single word into any software, complete these checks with your physical backup:

  • Verify each word is legible and the spelling is correct.
  • Confirm the word order matches your original backup exactly; sequence is critical.
  • Ensure no words are missing. Count them twice to confirm you have 12.

If you notice a smudged word or a potential spelling error, use the official BIP39 word list to confirm it’s a valid recovery word. Guessing is not a safe strategy.

Prepare your workspace by closing all other browser tabs and applications. This minimizes the chance of accidental exposure to screen recording software or prying eyes.

Have your phrase ready, then proceed directly to the official SafePal browser extension download page. Do not search for the recovery tool; type the official URL directly or use a bookmarked link to avoid phishing sites.

Installing the Official SafePal Browser Add-on

Download the extension only from the official Chrome Web Store or the Firefox Add-ons website. Search for “SafePal Wallet Extension” and verify the developer is listed as “SafePal”.

Click “Add to Chrome” or “Add to Firefox” on the store page. Your browser will show a confirmation prompt; select “Add extension” to proceed with the installation. The process completes in a few seconds, and the SafePal icon will appear in your browser’s toolbar.

Pin the extension for easy access. Click the puzzle piece icon in your toolbar, find the SafePal Wallet, and click the pin symbol. This keeps the SafePal icon visible whenever you need it.

Before using it to recover a wallet, ensure no other wallet extensions are active in the same browser. Conflicting software can sometimes interrupt the recovery process. A fresh browser profile can provide the cleanest environment.

With the add-on installed and pinned, you’re ready to launch it and begin your recovery using your secret mnemonic phrase.

Starting the Restoration Process in the Extension

Open your browser and click the SafePal extension icon. If you haven’t added it, install it from the official Chrome Web Store first.

On the extension’s welcome screen, locate and select the “Import Wallet” option. This is your entry point for recovery, not the “Create Wallet” button.

You will see three methods for importing your wallet. Choose the one matching your recovery materials:

  • Mnemonic Phrase: Your 12, 18, or 24-word secret phrase.
  • Private Key: A long string of letters and numbers.
  • Keystore File: An encrypted JSON file, usually created by SafePal or similar software.

Type your mnemonic phrase into the field, entering each word in the correct order. Separate words with a single space. Double-check for typos–this is the most common source of errors.

Next, set a new, strong password for the extension wallet. This password encrypts your wallet data locally on this browser. Confirm the password in the second field.

After agreeing to the terms, click “Import.” The extension will process your data. If all details are correct, your wallet dashboard will load, showing your assets and transaction history.

Verify the restoration was successful. Check if the public receiving address shown matches the one from your original wallet. Sending a small test transaction confirms full functionality.

Entering Your Recovery Phrase in Proper Sequence

Prepare your 12, 18, or 24-word recovery phrase on paper before you start. Have the list physically in front of you; switching between digital screens increases the risk of error.

Type each word exactly as written, in the original order, starting with word number one. The extension input field will often mask the words as you type for security. Double-check each word before moving to the next field. Autocomplete suggestions may appear, but always select the exact word from your written list.

If you encounter an issue, the problem is typically one of these common mistakes. Refer to this table for specific checks:

Problem Immediate Action
The word is not accepted or appears invalid. Verify the spelling. A single wrong letter (e.g., “angle” vs. “angel”) will cause an error. Confirm the word exists in the official BIP39 word list.
The extension reports an invalid phrase after full entry. Review the sequence order. Mixing words 7 and 8, for example, will fail. Slowly re-enter the entire phrase from the beginning.
You have a passphrase attached to your wallet. Enter the standard recovery phrase first. The extension will then prompt you for your optional extra passphrase on a separate screen.

After typing the final word, pause. Review the entire sequence one more time against your paper backup. Only then click ‘Confirm’ or ‘Restore’. The process is final; an incorrect phrase will generate a different, empty wallet.

Successful entry leads directly to the wallet interface. You should see your correct asset balances and transaction history. This confirms the restoration is complete and accurate.

Setting a New Wallet Password for Protection

Create a password used only for your SafePal wallet. Reusing passwords from emails or social media increases your risk if another service gets breached.

Combine at least 12 characters, mixing uppercase and lowercase letters, numbers, and symbols like ! or @. Avoid predictable sequences such as “12345” or common words like “password.” A strong passphrase, like several random words strung together, also works well.

Your browser extension will ask you to confirm the new password by typing it a second time. This step catches typing mistakes and ensures you know the exact characters you entered.

After setting it, store this password in a dedicated manager like Bitwarden or 1Password. Do not save it in your browser’s built-in password saver or a plain text file on your computer.

Treat this password as the final lock on your assets. Even with your recovery phrase, this password is required to access funds through the extension, adding a necessary layer of daily security.

Confirming Your Restored Wallet and Assets

Open your SafePal browser extension and check the wallet address displayed matches the one you intended to recover. A single incorrect character means you restored a different wallet.

Navigate to the ‘Assets’ tab. Your confirmed balance should appear here. For a detailed check, use the built-in ‘Explore’ feature or visit a block explorer like BscScan or Etherscan. Paste your wallet address to see every token and transaction on the blockchain.

Test the wallet’s functionality. Send a small amount of a cryptocurrency from it to verify you control the private keys. Then, receive a tiny amount back to confirm the address receives correctly. These micro-transactions validate your setup.

Review all connected dApps and permissions. Go to the extension’s settings and revoke any unfamiliar connections you find. This step ensures no leftover access from the wallet’s previous use remains active.

Finally, double-check your backup. The 12 or 24-word mnemonic phrase you used is now your most critical asset. Store it securely offline, separate from any digital device. Your wallet is only as safe as your backup.

Q&A:

I lost my phone with my Safepal wallet. Can I use the browser extension to get my crypto back?

Yes, you can. The browser extension functions as a standalone wallet. To recover your funds, install the Safepal extension in your browser (like Chrome or Brave). Open it and select “Import Wallet.” You will need your original 12 or 24-word secret recovery phrase. Enter the words in the correct order. This process restores full access to your wallet and all your assets on the new device. Never enter your recovery phrase into any website, only directly into the official extension.

What’s the exact step-by-step to import my seed phrase into the Safepal extension?

First, download the official Safepal extension from the Chrome Web Store or Safepal’s website. After installation, click the extension icon. You’ll see two options: “Create Wallet” and “Import Wallet.” Choose “Import Wallet.” Next, carefully type your 12 or 24-word mnemonic phrase into the field. Double-check each word for spelling and order. Then, set a strong password for encrypting your extension’s local data. This password is needed to send transactions. Finally, click confirm. Your wallet balance and transaction history will load, completing the recovery.

Is it safe to type my seed phrase into the browser extension?

The safety depends entirely on using the official extension and your device’s security. The legitimate Safepal extension processes your recovery phrase locally on your computer; it is not sent online. However, risks exist. Ensure you downloaded the real extension, not a phishing copy. Check the developer name and user reviews. Also, make sure your computer is free from keylogger malware that could record your keystrokes. For maximum security, consider using a dedicated, clean device for this recovery process.

After recovering via the extension, is my old hardware wallet still linked?

No, the recovery process does not link devices. Importing your seed phrase into the browser extension creates a new, separate access point to your wallet’s accounts. Your old hardware wallet, if you find it, will still have access using the same seed phrase. Think of your recovery phrase as the master key. You can make copies of that key (the extension, your phone, the hardware device) to open the same door. Actions taken on one device, like sending funds, will be reflected across all because they control the same blockchain addresses.

I recovered my wallet in the extension, but some tokens aren’t showing. What’s wrong?

This is common. The extension may only display major tokens by default. Your assets are likely still on the blockchain. To see them, you need to add the specific token contract to the extension’s interface. Find the “Add Token” or “Custom Token” feature within the extension. You’ll need the token’s contract address for the correct network (like BEP20 or ERC20). You can get this address from the project’s official website or a blockchain explorer. After adding it, your token balance should appear. Also, confirm you are viewing the correct network tab (e.g., Binance Smart Chain, Ethereum) where your tokens are held.

I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my secret recovery phrase?

Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet, not just a bridge to your phone. To do this, install the Safepal extension in your browser (like Chrome or Firefox). Open it and select “Import Wallet.” You will be prompted to enter your 12 or 24-word secret recovery phrase. Carefully type the words in the exact order you wrote them down during the initial setup. After entering the phrase, you can set a new password for the extension. Once completed, the extension will regenerate all your wallet addresses and show your balances. This process works because your recovery phrase is the master key to your blockchain assets, not the physical phone.

After recovering my wallet in the extension, my token balance looks wrong. Some coins aren’t showing up.

This is a common display issue, not a loss of funds. The extension may not automatically show all token types for every network. First, verify your transaction history on a blockchain explorer like BscScan or Etherscan by pasting your public wallet address. If your transactions appear there, your assets are safe. To make them visible in the extension, you likely need to manually “Add Token.” Go to the asset page for the specific network (like BNB Smart Chain or Ethereum). Click “Add Token” and search for the token’s contract address. You can find the correct contract address on the project’s official website or a reliable coin listing site. Once added, your token balance will appear. Also, check if you are viewing the correct network tab, as some assets exist on multiple chains.

- SafePal Extension – Wallet Recovery Guide & Support

Заголовок: Safepal wallet extension setup guide and recovery steps
Описание:

Safepal Wallet Extension Installation Guide and Account Recovery Process

Install the Safepal Wallet extension directly from the official Chrome Web Store or the official Safepal website. This step protects you from fraudulent copies designed to steal your recovery phrase. Once added to your browser, click the extension icon to launch the setup process.

You will see a clear choice: create a new wallet or import an existing one. For a fresh start, select “Create Wallet.” The system will then generate your unique 12-word mnemonic seed phrase. Write each word down in the exact order presented on a physical piece of paper. Never save this phrase digitally–avoid screenshots, text files, or cloud storage.

After recording, you’ll verify the phrase by selecting the words in the correct sequence. This confirmation ensures you have a flawless backup. Following this, establish a strong password specifically for securing the extension’s local access. This password encrypts your wallet data on this device.

Should you need to restore your wallet on a new device, open the extension and choose “Import Wallet.” Enter your 12-word phrase meticulously, paying close attention to spelling and spaces. The wallet will rebuild your entire portfolio of addresses and tokens, as all data derives from that seed phrase on the blockchain.

For added security, connect your Safepal hardware wallet to the extension. This pairing lets you approve transactions directly on the physical device, keeping your private keys completely offline while using the extension’s interface for browsing dApps and checking balances.

Installing the Safepal Extension and Creating a New Wallet

Navigate directly to the official Chrome Web Store or the Safepal website’s download section. Click ‘Add to Chrome’ and confirm the installation in the browser’s pop-up dialog. A new Safepal icon will appear in your browser’s toolbar once the process finishes.

Click the new safepal private key icon to launch the extension. You will see two clear options: ‘Create Wallet’ and ‘Import Wallet’. Select ‘Create Wallet’ to generate a new, empty cryptocurrency wallet.

The system will present a list of twelve words, known as your secret recovery phrase. Write each word down in the exact order shown, using a pen and paper. This phrase is the only way to restore your funds if you lose access; never store it digitally or share it.

Confirm your backup by accurately selecting the words in the correct sequence when prompted. This step verifies you have a proper record.

Finally, establish a strong password specifically for this extension. This password protects your wallet’s access from your browser but does not replace your recovery phrase. Click ‘Confirm,’ and your new Safepal wallet is ready to receive assets.

Connecting Your Existing Hardware Device to the Extension

Ensure your SafePal S1 hardware wallet is charged and powered on before you begin.

Open the SafePal browser extension and click the ‘Connect Wallet’ button. Select ‘Hardware Wallet’ from the list of available options.

You will see two connection methods: ‘Bluetooth’ for wireless pairing and ‘USB-C Cable’ for a direct link. Choose the one that suits your setup.

For a Bluetooth connection, enable Bluetooth on your computer. The extension will search for your device; select ‘SafePal S1’ from the discovered list. Confirm the 6-digit pairing code shown on both your hardware screen and the extension window match exactly.

If using a USB-C cable, connect it directly from your computer to the SafePal S1. The extension should detect the device automatically.

After a successful link, your hardware wallet will display a request for connection approval. Physically press the confirm button on the device to authorize the link with the extension.

The extension interface will now reflect your wallet’s public addresses and balance. Your private keys remain securely isolated on the hardware device; they are never transmitted to the computer or extension.

You can now use the extension to view portfolios, check transaction histories, and prepare transactions. Every transaction must be verified and signed directly on your SafePal S1 device by checking the details and pressing the confirm button.

Restoring Your Account Using a Secret Recovery Phrase

Open the SafePal extension and click the “Import Wallet” button on the login screen.

Select “Software” as your import method, then choose “Mnemonic Phrase” from the list of options presented.

Carefully enter your 12 or 24-word secret phrase in the exact order. Type each word with a single space between them and double-check for spelling errors.

Set a new, strong password for your extension wallet. This password encrypts your wallet data on this device and is required for future access.

Confirm the password, then select the blockchain networks you wish to manage with this wallet. For full functionality, it’s recommended to enable all networks.

Complete the process by clicking “Confirm.” Your wallet will rebuild, displaying all assets and transaction history linked to your recovery phrase.

After restoration, send a small test transaction to verify you have full control over the wallet before managing larger amounts.

FAQ:

I installed the Safepal extension, but the icon is grey and won’t open. What should I do?

This usually means the extension is not fully activated. In your browser’s extension management page (like chrome://extensions), find the Safepal Wallet extension and ensure the toggle switch is set to “On.” Also, check if you have any browser pop-up blockers preventing the wallet interface from opening. A simple browser restart often resolves this.

What’s the exact difference between a Seed Phrase and a Private Key in Safepal?

Your Seed Phrase (12 or 24 words) is the master key that generates all your wallet’s private keys and addresses. Importing it restores your entire wallet. A Private Key is a long string of letters and numbers that controls one specific cryptocurrency address within that wallet. You use the Seed Phrase to recover your whole wallet setup. You would use a specific Private Key only if you needed to import a single asset address into a different software.

Can I use the same Seed Phrase from my Safepal hardware wallet on the browser extension?

Yes, you can. This creates a synchronized software version of your hardware wallet. However, this action significantly changes your security model. The extension, being connected to the internet, becomes a point of vulnerability. Your funds would then be protected only by your computer’s security, not the hardware device’s offline isolation. It is typically done for convenience with smaller balances, but for large holdings, keeping the seed phrase offline and using the hardware wallet for signing is the recommended method.

I lost my computer. How do I get my funds back using just my Seed Phrase?

Get a new computer or use a trusted one. Install the Safepal browser extension again. During setup, choose “Import Wallet” instead of creating a new one. Select “Mnemonic Phrase” and carefully enter your 12 or 24-word Seed Phrase in the correct order. Set a new strong password for the extension. This process will recreate your wallet with all its addresses and transaction history. Your funds are on the blockchain, not the computer, so they will appear once the wallet is correctly restored.

After recovery, some of my tokens aren’t showing. Are they gone?

No, they are likely safe. The wallet may not automatically display all token types. Go to the asset page within the extension and look for a “Add Token” or “Custom Token” function. You will need the contract address of the “missing” token, which you can find on a block explorer like BscScan or Etherscan. Paste the address, and the token’s symbol and decimals should auto-fill. Confirm to add it, and your balance will appear. This is a standard step for many low-volume or newer tokens.

I installed the Safepal extension but the setup screen is asking for a “Wallet Name” and a “Password”. What are these for, and are they part of my secret recovery phrase?

No, these are separate from your recovery phrase and serve a different purpose. The “Wallet Name” is simply a label for your convenience, like “Main Trading Wallet” or “Savings,” to help you identify this specific wallet if you create multiple ones later. The “Password” is a local security measure for that specific browser and device. It encrypts your wallet’s data stored locally in the extension, preventing someone with access to your computer from easily viewing your assets. Crucially, this password does NOT protect your funds on the blockchain and cannot be used to recover your wallet if you lose your secret phrase. You will need this password to open the extension on this browser, but you do not need it to restore your wallet on a new device—only the 12 or 24-word secret recovery phrase is used for that.

- SafePal Extension – Wallet Recovery Guide & Support
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